Our Terms & Conditions

Drivers

• Drivers must be between 35 and 70 years of age, and have held a full driving licence valid for the relevant vehicle for at least two years prior to the commencement of hire. Drivers’ licence must be free of endorsements except for minor speeding or parking offences (more than 3 points may be subject to an insurance surcharge.) Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.

• Licences must be produced at the time of vehicle collection. In the case of UK photo card licences both the card and the counterpart paper licence must be produced. Visitors from abroad must produce a valid unendorsed domestic driving licence or international driving permit.

• The price covers one named driver, additional drivers may be added at an additional charge of £70 per driver per week. Drivers are required to submit their personal details on the booking form. The hirer and main driver at the commencement of hire must produce personal identification such as a valid passport and confirmation of address in the form of a recent utility bill or a bank/building society statement.


Insurance

• Fully comprehensive insurance for use in the UK is included within the hire charge. The insurance is only valid for the period of the hire, thus any late return would automatically constitute a traffic offence under the Road Traffic Act. Invalid insurance means the driver and main hirer become personally liable for any accident damage to the motorhome, third party property and third party personal injuries. Insurance cover is for the vehicle and equipment only. Personal possessions are not covered; hirers are advised to take out holiday insurance.

• A £650 damage deposit is payable at commencement of hire. A £1,000 deposit may be required if the hire is for attending a sports event or music festival. If the vehicle is returned in good condition, whole and undamaged, with clean interior and no other excesses to be charged, the deposit will be refunded within 7 days. Should the condition of the vehicle be otherwise; then repairs, replacements or cleaning costs will be charged against the deposit. If the hirer is found to have damaged the vehicle by negligence (i.e. no other person or vehicle is involved) the hirer will be responsible for full rectification costs will be charged against the deposit. Front and rear bumpers, overcab mouldings, roof lights, windows, wing mirrors and external doors are typical components prone to damage by negligence. A charge of £50 will be made for un-emptied chemical toilet tanks.


Reservations


• Telephone or e-mail to see availability and advise us of any special requests or extras. Your telephone booking will be held for 5 days.


• Call to confirm your booking and supply us with your credit/debit card details. Confirmation and an invoice for the balance will be sent to you; please note full payment is required 4 weeks before the start of the hire period.
 


Cancellations

• Should the hirer cancel the booking the company will endeavour to re-hire the motorhome. If successful the amount paid will be refunded less an administration charge of £30. However if re-hire is not successful the hirer will be liable for the deposit and any hire charges already paid. Hirers are advised to obtain their own holiday insurance to safeguard against such eventualities. We reserve the right to cancel the booking before commencement of hire if the named drivers’ licences are invalid or do not comply with the information stated on the booking form. In this case you will forfeit the booking deposit and hire charges already paid.
 


Collection and Returns

• Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

• The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

• Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge of £100.
 


Liabilities

• We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown, fair wear and tear excepted, accident or any other such related causes. All accidents must be reported immediately by telephone to 07973 193 792. An accident report form must be completed at the termination of hire.

• The hirer shall be liable for all costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations.

• The hirer is required to keep the motorhome under their control throughout the hire period. It must be locked at all times when unattended.
 


Breakdown

• In the unlikely event of a breakdown the AA emergency services are at the disposal of the hirer. The hirer is authorised to spend up to £100 on repairs, this will be repaid on submission of a valid VAT receipt. For repairs costing more than £100 prior approval from Abel's Luxury Motorhomes must be obtained.
 


Fuel & Gas

• A full tank of petrol is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of petrol, any shortage will be charged to the hirer.

• Two full LPG gas tanks are supplied and are expected to be refilled on the return of the motorhome any shortage will be charged to the hirer.


Animals

• While the general rule is that no animals, other than guide dogs, are allowed in the vehicle, we have now allocated specific vehicles for pet owners who wish to take their pets on holiday with them. These vehicles will NOT be subsequently hired to people who don’t have pets with them. A supplementary fee of £25 per hire is chargeable. Any damage incurred will be charged to the hirer in full and a supplement is payable to cover the cost of cleaning at the end of the hire period.


Smoking

• Smoking is not permitted at any time in these vehicles, any infringement of this condition will incur a minimum charge of £100. For the benefit of other users your co-operation would be appreciated.


Availability

• Whilst we will make every effort to ensure that the reserved motorhome is available, if due to circumstances beyond our control this is not possible and an alternative suitable motorhome is not available our liability is limited to the refunds of all monies paid by you. Some features may differ slightly to those illustrated on this website.